Privacy Policy

Effective Date: 22 October 2026

Marketing Monks (“we”, “our”, or “us”) operates https://marketingmonks.co.in/. We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, email, phone, WhatsApp, and other communication channels.

1. Information We Collect

We may collect the following information when you contact us or enquire about our services:

Name, phone number, email address, and business name.
Website URL and information about your business requirements.
Information submitted through enquiry forms or provided during consultations.
Billing details and transaction-related information required to process payments.
Website usage data, cookies, and analytics information, where applicable.

Please do not share passwords, payment card details, or other sensitive credentials through our enquiry forms or ordinary communications.

2. How We Use Your Information

We may use your information to:

Respond to enquiries and provide consultations.
Prepare proposals, quotations, invoices, and service agreements.
Deliver website development, digital marketing, advertising, SEO, and social media services.
Process payments and maintain transaction records.
Send service updates, project reports, and important communications.
Improve our website, services, and customer experience.
Prevent fraud, maintain security, and comply with applicable legal requirements.

We will use personal information for marketing communications only where permitted by applicable law and consent requirements. You may request to stop promotional communications.

3. Payment Processing

Payments for our services may be processed through third-party payment service providers, including Razorpay, where applicable.

Your payment information may be processed directly by the payment provider under its own privacy and security policies. We may receive transaction information such as payment status, transaction reference, amount, and other details necessary for accounting and service delivery.

We do not intentionally store customers’ complete card details, CVV numbers, or payment authentication credentials on our own systems.

4. Cookies and Analytics

Our website may use cookies, analytics tools, advertising pixels, and similar technologies to understand website traffic, measure advertising performance, improve user experience, and evaluate marketing campaigns.

You can manage cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

Where required, we will obtain consent before using non-essential cookies or tracking technologies.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers where necessary to operate our business, including:

Payment processing providers.
Website hosting and technology providers.
Analytics and advertising platforms, including Google and Meta, where applicable.
Communication, customer support, and business management providers.
Professional advisers, regulators, or law enforcement authorities when legally required.

Such sharing will be limited to legitimate business purposes and applicable legal requirements.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, maintain business and financial records, resolve disputes, and comply with applicable legal obligations.

Where information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable retention requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing your request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their respective privacy policies before sharing personal information.

10. Children’s Privacy

Our services are intended for businesses and individuals legally able to engage with our services. We do not knowingly collect personal information from children in violation of applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. The updated version will be published on this page with a revised effective date where appropriate.

12. Contact Us

For questions, complaints, or requests relating to this Privacy Policy, contact:

Business Name: Marketing Monks
Website: https://marketingmonks.co.in/
Email: [Insert your official business email address]
Phone: [Insert your official business phone number]
Business Address: [Insert your official business address]